Once your return is approved, your item must be received in our facility within 10 days. 9AM-5PM CT Sat Once a refund has been issued, please allow 24-48 hours for the amount to apply back to your account. We offer a 1-year warranty against manufacturer defect on prescription/custom lenses that you purchase along with your frame. Refunds are not offered on warranties. Reach out to your local police department to notify them of the theft. Question.What expenses are covered with an FSA? The frame material is Metal,Plastic and the lens material is Plastic The lens width is 57 mm, the lens height is 52 mm, the bridge width is 16 mm, and the temple length is 140 mm. IT is my second purchase .and I'll be back ". The warranty will protect you against any breakage happening at the same spot that we repaired. We want to ensure that making a return is as easy and hassle-free as possible! Glasses with straight arms do not always have this measurement indicated. reason you decide that your purchase just isn't for you, simply return the item within 30 Sculpted metals, embedded crystals and refined lines are just some of the aspects of Versace eyewear that boast a strong attention to detail. ), The Bridge Width is the gap above your nose between the lenses. This warranty covers all lens types except for plastic lenses. Returns can be denied at the discretion the Returns Department. We Ship Worldwide. The Eye Width, or Lens Diameter, is the width of the lens (in mm), measured from the bridge. Answer.A Flexcard is used in the same fashion as a standard bank-issued debit card, as many of them bear a Visa?or MasterCard?logo on them. *Orders that purchase with the Free Single Vision Polycarbonate lenses do not qualify under the warranty replacement. Final determination of eligibilty can only be made once the item is returned and processed by our Warranty Department. Please allow 5-7 business days for your return to be processed, once it has reached our facility. Comes with our brand case and microfiber bag. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 50% restocking fee. The original frame must be returned, prior to a warranty replacement and/or store credit is issued. ), The Temple Length, or Arm Length, is usually one of three standards 135, 140 or 145mm. If your product is covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim. Does not include any original manufacturer packaging or accessories. Versace VE4295 Sunglasses VE 4295 GB1/T3 57 with a Black Frame and Grey Gradient Polarized Lens. Copyright 2022 Designer Frames Outlet. If you look on the inside of the arm of your glasses you find will something that looks like: 52 [] 16 135. If your return is denied, it will be returned to the original address on file. Answer. Cancellation request received after 2 hours of placing your order will have a $20 cancellation fee applied to the refund of the frame, while custom lenses are refundable only at 50% as our lab has already began processing your lenses. Check out our new site for a sleeker shopping experience. This one-time warranty repair or exchange is available from the original manufacturer and affirms the authenticity of our inventory. To view all requirements / exclusions, along with arrival charts, click here. Intl. For Fedex deliveries you can contact Fedex customer service (1-800-463-3339) so seek additional information on your delivery and to report any issues. Email: sales@opticsplanet.com, 9AM-7PM CT Mon-Fri A flexible spending account, or FSA, is one of the best To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you. I love the change-up from the classic aviator which I also own. for verification. This is information on the size of your glasses: the lens diameter, the bridge width and the arm length, all measured in millimetres. We are unable to provide a replacement frame or lenses prior to receiving the original pair. Shipping is non-refundable. If you submit a callback request outside of business hours, we will call you back once open. Some examples of what is not covered under warranty: damage caused using inappropriate cleaning solution, breakage caused from excessive force. We've sent a confirmation text to your phone number Receive a mail-in rebate certificate. Buy online & Save Time & Money! Please see our Versace Prescription Sunglasses for available options of rx-able frames or see our Prescriptions Sunglasses page for many other brand name designer Rx sunglasses. All Rights Reserved. (v2). There is no scratch warranty on sunglass lenses. In some flexible spending accounts, other medical expenses beyond health plan coverage, like over-the-counter drugs or dental/vision costs, are covered. If the frame is no longer available, you will be offered store credit on an item of lesser or equal value. If for any Versace has been developing top quality products for a very long time, and the Versace VE4295 Sunglasses is their approach to revealing just how much they are concerned. Our secure checkout is guaranteed to make sure your information is safe and is never shared with third parties. The extended warranty is offered for $24.95 and must be purchased along with the frame. Quality is always the same. Because of this, it is important to plan ahead for how much should be allocated to the flexible spending account based on medical expense needs. contiguous 48 states, DC and to all U.S. Military APO/FPO/DPO addresses. As well as dotting the pupils before sending back to verify prescription. (In this example, the Bridge Width is 16. Minimal to no signs of wear, with no cosmetic imperfections which would affect appearance when being worn. Request I was a little skeptical about ordering from this site, but I will definitely recommend EZ Contacts to everyone I know! If you feel the custom lenses purchased are not correct, we will require a hard copy of your valid prescription. Returns Without Prescriptions/Custom Lenses. (In this example, the Temple Length is 135.). To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you. Whether looking for prescription or sunglasses, Versace provides men and women with luxurious designs that are sure to stand out, bearing the iconic logo as a symbol of status and fashion sense. *, *Free return shipping label for USA customers only. Please contact our customer service department and one of our representatives will be happy to provide you with a quote. The Versace VE4295 Sunglasses was developed to function as the best item for any person needing an outstanding option. Established by using some of the most robust and dependable materials in existence, these Sunglasses via Versace can provide something that will give a great deal of dependability. This item is 100% authentic and includes the Versace Box - Case - Cloth. A designer classic, the Versace VE4295 Sunglasses. Looking for ammo? We will ship all replacement items to the address on file with signature, unless otherwise requested (and approved) at the time of the claim. Document the damage, refuse the delivery and contact us immediately. View details. The buyer will be responsible for any and all charges that your country may apply for importing a good into your country.Undeliverable or Refused ItemAny packages that is returned to our facility as undeliverable, or refused will be subject to a 20% restocking fee on the frame and the lenses are subject to the return policy. Too tight, and the glasses could pinch your nose; too loose and the glasses will not be stable on your face. offers the FSA plan to their employees, which allows them to deduct a portion of If you return an order that had free lenses you will be charged a $10 restocking fee. If purchasing from outside the US please note it is the buyers responsibility to determine if any Duties and Taxes will be assessed by the importing country based on current laws governing imports. Question.What is a medical Flexible Spending Account? We guarantee that this item is 100% Authentic and comes with the original manufacturer packaging. For more info about RX lenses, please contact your local eyeglass shop as that in not a service which we currently provide. 9AM-5PM CT Sun (Chat & Email Only). If you request to have the item reshipped, we will invoice you for shipping. We encourage you to track your package and sign up for delivery alerts from the carrier so you can make arrangements to retrieve your package as soon as possible. Not only did I receive a great deal on my glasses (about $100 cheaper than everywhere else with FREE shipping too), but shipping was super fast as well! Buyers are responsible for return shipping. If the item does ship please contact us for return instructions. If the new shipping address is not approved store credit will be issued for you to repurchase with the new address. The item was shipped promptly, was beautiful and just exactly as described; I was extremely pleased with the service, price and sunglasses! This one-time warranty covers the same exact defects as the original manufacturer warranty, however instead of 1 year, the warranty is in effect for 1 additional year for a total of 2 years of coverage. Once a refund has been issued, please allow 24-48 hours for the amount to apply back to your account. Please check your email for confirmation message, GG&G Benelli Charging Handle for M1, M2, M3, Return a Price Match. Versace Sunglasses rank among the upper Celine CL 41026/S Shadow sunglasses While every effort is made to accurately display "Made In" country, global manufacturers may produce in additional countries where they are present. L My If for any reason you arent happy, you can return your order within 30 days of delivery using a prepaid return shipping label. If your return is denied, it will be returned to the original address on file. Examples not covered under manufacturer defect: scratches, damaged caused from excessive force, etc. Cart, EZContacts.com Reviews & Customer Feedback, "I was extremely satisfied with the price, the fantastic customer service, the selection! Postal Inspection Service. Learn more about our Return We have a 30 day return policy with free return shipping on all domestic US orders. When receiving your order, before signing inspect the package and look for any damage or tampering. USPS will start your claims process. Account, Shopping (In this example, the Eye Width is 52. 8779330035. Found a lower price? Just because its showing that this item is DISCONTINUED that does not mean we can't special order it. With a large selection of brand name discounted sunglasses, we're your go to destination. Yes, all of the items we sell are 100% authentic gauranteed. ", "I am very pleased with my transaction. We recently partnered with a lab that has completed a $2 million investment in technology and personnel to provide the impeccable quality and outstanding hassle-free service. Copyright 2015 EzContacts.com. If you added prescription lenses to your order please allow an additional 1-5 business days for your order to process. ", "The Ray-Ban RB3407 are trendy and classic at the same time. Frames are thoroughly sanitized using industry standard cleaning solution. A 20% restocking fee will be applied to any customers who return 4 or more items within a 20 day period. www.EZContacts.com: 1-718-705-66EZ (1-718-705-6639) Fax: 1-718-766-9744 In-Transit Time + Processing Time = Delivery TimeYour actual delivery date may vary due to the products availability as well as your delivery location and any unexpected weather conditions. Policy. *Returns may be accepted outside the 30 day return period and will be subject up to a 50% restocking fee. Answer.Expenses that are covered are usually those which a health plan or insurance do not cover, such as deductibles, doctor visit co-pays, or coninsurance. You can return this item within 30 days of delivery for Free using our returns portal to receive a prepaid return label. It should be comfortable. Toll-Free: +1-800-504-5897 Versace VE4295 Sunglasses 518313-57 - Avana Military Frame, Brown Gradient Lenses, Versace VE4295 Sunglasses 256/13-57 - Red Frame, Brown Gradient Lenses, Versace VE4295 Sunglasses 514813-57 - Havana Frame, Brown Gradient Lenses, Versace VE4295 Sunglasses 617/13-57 - Transparent Brown Frame, Brown Gradient Lenses, Versace VE4295 Sunglasses GB1/11-57 - Black Frame, Gray Gradient Lenses, Versace VE4295 Sunglasses GB1/T3-57 - Black Frame, Polar Grey Gradient Lenses. Shop now and get Free Value Shipping on most orders over $49 to the Once the package has been signed for we are no longer responsible for any damage or missing contents. Our lab utilizes 75 years of collective experience and has the expertise to produce any RX job. The easiest way to confirm authenticity for yourself is to take the item to any local retailer and compare against their display models. *If your order does not qualify under warranty repair/replacement, we are happy to offer you a discount on new lenses. You can return this item within 30 days of delivery for Free using our returns portal to receive a prepaid return label. All materials and packaging (cleaning cloth, case, demo lenses etc) must be returned to us in new condition to receive a full refund on your frame and 50% on your lenses. Policy. At OpticsPlanet, we ensure that it is our obligation to purchase the most suitable solution for your requirements, and presenting the Versace VE4295 Sunglasses is a thing that we are happy to offer. Place your order with any valid prescription. new ways to save and spend when it comes to your medical expenses. A 20% restocking fee will be applied to any customer who return 4 or more items within a 20 day period. Question.How do I use my FSA benefits? Question.How long does a flexible spending account last? Please allow 5-7 business days for your return to be processed, once it has reached our facility. IF there is damage, or it appears to be tampered with DO NOT SIGN for the package. 100% Authentic | Free Shipping & Returns. All request must be submitted via email to customerserivce@designerframesoutlet.com. Due to the fragile nature of plastic lenses, we are not able to offer a warranty for this material. We will check the information you provided and get back to you if a lower price is possible. If your lenses are covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim. Returns can be denied at the discretion the Returns Department. *Delivery Estimates. All Versace Sunglasses are guaranteed to be 100% authentic. Delivery times exclude weekends, and holidays. Non-Prescription Order Processing Time1-5 business days*, Prescription Order Processing Time4-10 business days. For Ciba Vision (Alcon) - Within the past 90 Days. *Eye Exam is required: This item comes with an original case, cloth and certificate of authenticity where appropriate. All of the frames that we carry come with a 1-year manufacturer warranty. If the returned item is missing any materials and/or in a condition other than new your order will be subject up to a 50% restocking fee, or be denied. For Bausch & Lomb - Within the past 90 Days If you are having a package delivered and there is a forward on your address, please contact USPS if you are having issues receiving your package. For Acuvue products- Within the past 90 Days Answer.An FSA typically lasts for one year, or until a time when the coverage would end (end of employment, for example). - Thousands of Top Brand Eyewear products at Best Prices! If you need to cancel your order for any reason, you will have 2 hours from when you made your purchase. Thanks for subscribing to our newsletter! used to cover a variety of medical expenses. A detailed description of when and how the damage occurred, along with photos of the frame are required in order to submit your claim. We are not responsible for any issues regarding an address forwardng. Complete the rebate certificate. Please contact customer service atcustomerservice@designerframesoutlet.comto discuss a discounted price to have the lenses redone. Please refer to the steps mentioned in the 1-year warranty to initiate a warranty claim. Our Free Shipping takes 2-5 business days for delivery. You can find more information on reporting mail theft herehttps://faq.usps.com/s/article/Mail-Theft. All rights reserved. Please allow 2-3 weeks for processing to be complete. If your package was delivered and you did not received here is what you can do, For USPS deliveries, you can file a mail theft complaint with the U.S. Request a product inventory review and we will check if we can find it for you. Complete this simple form. Examples of what may be covered under manufacturer defect: peeling of the coating, discoloration of the lenses not caused by normal wear and tear or cleaning solutions. Modern optical lens production is challenging. It takes a modern, sophisticated optical lab to make the process easy. All frames are put through our thorough quality check process to ensure 100% functionality. View return details. At this time we are unable to make this frame of Versace Sun Glasses in prescription form. We have 9mm, .223, 5.56, .308, and more in stock, plus, orders over $49 ship FREE. Returns received outside of the 10 days will be denied and returned to you. All materials and packaging (cleaning cloth, case, etc) must be returned to us in new condition to receive a full refund on your frame. Shipping is non-refundable. I was concerned with certain details of the frame so Customer Service actually called the manufacturer to reassure me while I waited - she went out of her way. For Cooper product - Within the past 60 Days If applicable, "Same Day Shipping" on an order means that the order will leave our warehouse the Same Day! For return authorization and instructions, please email us at returns@designerframesoutlet.com. For return authorization and instructions, please email us at. Cancelling is free, if you notify us by email within 2 hours from purchasing your frames. Business Hours: M - T 9:00am to 5:00pm, Friday 9:00am to 1:00pm EST. The fitment of this frame is Adult and the lens offers 100% UV Protection. This item ships for Free via FedEx 2 day express. An employer All items are 100% brand unless otherwise specified.. *SHIP SAME DAY Items may ship out prior to message being reviewed. Fax: +1-866-534-3097 The arm should be long enough to sit comfortably over your ears. If a frame can not be returned the warranty will be considered null/void. Good buy and better price! Question.Where can I use a Flexcard? We also encourage you to reach out to your local police department to notify them of thetheft. : +1-847-513-6201 Once your order ships you will not be able to cancel your order, after which time the standard return policy will apply. A neat cat eye profile that brings forth style and innovation. We will either repair or replace the defective frames(s) at our discretion. All Rights Reserved | No brand owner endorses or sponsors this site or has any association and/or affiliation with Sunglass Outlet Inc, Once submitted, you will recieve a text confirming your callback request, shortly there after, expect a call from us: The frame warranty covers manufacturing defects but not damage induced by the wearer or due to excessive conditions such as heat, moisture, breakage, etc. Please allow 2-3 weeks for processing to be complete. Taxes & Duties:All Washington State customers will be charged sales taxes as we are required to collect for the State of Washington. We are not responsible for packages that are scanned delivered by the carrier and have been stolen or misplaced. Take the item to your local retailer to compare against their display mpdels. We will provide a 60 day warranty on the repaired portion of your eyewear. their income, before payroll taxes, to a special account that can be Answer.Flexible spending accounts are used by paper claim forms, or by use of a flexible spending account debit card, more frequently known as a Flexcard. Any other fees associated with the return such as import duties or return shipment fees will also be deducted from the refund. You will have *30 days from the date of delivery to request a return. Features flatter front frame curvature, larger nose pieces, and additional curvature on temples to keep glasses off cheekbones. Repair Services - All repairs are guaranteed for 60 days from date of delivery. Versace VE4295 Sunglasses Delivery Time depends on chosen shipping method at checkout. If you have experienced issues with packages being stolen in the past, we encourage you to consider havingyour order shipped to your place of work or contact us to request a signature upon delivery. days of receipt and we'll cover the cost of return shipping. Mail your certificate, dated sales receipt, eye exam receipt* and the required amount of box tops.