Our manufacturers guarantee does not apply, however, if the usability is restricted by abrasion, improper use, faulty operation, or externally occurring forces. Avoid exposure to sunlight in closed non-airconditioned environments (e.g. No, Rimowa does not offer military discounts. Use our airline compatibility chart located on each product page to check if your desired Cabin case is compatible with your airline of preference. In addition, other discounts may become invalid after rimowa Student Discount is applied. For more on our security, visit our Privacy Policy . RIMOWA provides a 5-year guarantee for all suitcases purchased before July 25, 2022 when registered online. Products should be returned unused, undamaged, and packaged in their original boxes. All returns are free of charge using our pre-paid e-return label, which can be created in your account. We researched this on Dec 22, 2021. Become a verified brand rep for Rimowa and amplify your brand's voice on Knoji. Based on our last check on December 22, 2021, Rimowa was not offering teacher discount policies. Prices for the European Union, United Kingdom and Switzerland are shown including VAT. RIMOWA provides a 5-year manufacturers guarantee for products registered online, in accordance with the conditions below for the first purchaser or person receiving the product as a gift, starting with the purchase date (guarantee period). Please get in touch with us by phone +44 207 660 0544 or email contact@rimowa.com. In order to thank the army for its contribution,rimowa provides military discounts for active duty, retired military, and reservists throughout the year.Saving money in the military is one of the most important steps in achieving financial independence.This page covers details on the : During Black Friday, all products of rimowa will participate in the discount carnivalIt means you need to start hoarding goods.You must be interested in learning about rimowa's top Black Friday deals.Please visit our page for the latest promotions. To protect your RIMOWA iPhone case and ensure it remains in the best condition, please keep it away from extreme temperatures, acid and alkali. These occurrences are not covered by the guarantee. This guarantee only applies if the usability of the product is considerably adversely affected by a material or manufacturing fault already present at the time of hand-over (defect). Our Personal Cross Body-Bag was designed to be a highly functional daily companion. You already subscribed for the Newsletter. If you haven't used the student discount, you can check our frequent questions. There is no limit on our accessories or lifestyle products. If you want to get a great Student Discount on rimowa.com, You need to register a new account on a third-party website (such as myunidays. If you would like to cancel your order for any reason, you have a few options. No, unfortunately our aluminum iPhone cases do not currently support wireless charging. 8 AM to 8 PM You can also search for your preferred item by using our search function. Next, choose from a range of colorful options for wheels, handles and luggage tags. Yes, contactless payment does work while using all our Iphone Cases. 2. You will receive full reimbursement, provided the merchandise is complete, unused and undamaged. The crest on the RIMOWA x PORSCHE Hand Carry Case Pepita is an original Porsche Crest. Each RIMOWA has its advantages, and each client is unique. Step 1 : Using a T20 Torx screwdriver, unscrew the standard wheels. Your refund will take approximately 10 - 14 business days between the receipt of the returned merchandise and refund. If you purchase accessories with a RIMOWA Classic Cabin, you will benefit from a five-year RIMOWA manufacturers guarantee when registering your suitcase online. Please contact our customer service centre to be informed of the nearest service partner. Products should be returned unused, undamaged, and packaged in their original boxes. For online purchases, please note we can only accept return shipments from the same country to which they were delivered. Please download the BAGTAG App in the App Store or Google Play and register your suitcase to continue using your Electronic Tag functions as usual. These occurrences are not covered by the guarantee. Should you experience any difficulties while placing your order online, please reach out to our Client Care team by phone, email, or by filling out this contact form. Yes, our customised suitcases can be returned within 30 days of receiving the merchandise according to our return policy and T&C. What special promotions or coupons are available to military veterans and military families at Rimowa? -Remove stubborn or sticky residue from the aluminium shell using a simple alcohol, like Isopropyl alcohol. The RIMOWA Watch Case is designed to comfortably accommodate up to three wristwatches in a range of styles. Each RIMOWA suitcase can be registered either by the purchaser or the person who received the product as a gift. special edition suitcases. If the leather or the webbing get dirty with superficial stains, wipe it with a soft, light-coloured cloth. You are entitled to return all products from the RIMOWA online shop and RIMOWA stores within 30 days of receiving the merchandise, provided the merchandise is complete, unused, and undamaged. - Do not wash, dry clean, iron, bleach or tumble dry. Please download the BAGTAG App in the App Storeor Google Playand process the registration. If this is the case, RIMOWA will repair or replace the product. To claim the lifetime guarantee, please contact a RIMOWA store, an authorised RIMOWA dealer, or an authorised RIMOWA service centre. You are entitled to return your RIMOWA Eyewear purchased from the RIMOWA online shop or any RIMOWA store within 30 days of receiving the merchandise for full reimbursement, provided the merchandise is complete, unused, and undamaged. This guarantee only applies if the usability of the product is considerably adversely affected by a material or manufacturing fault already present at the time of hand-over (defect). Aluminium We think a lot about aluminium. Based on our last check on December 22, 2021, Rimowa was not offering AARP discount policies. RIMOWA provides a lifetime manufacturers guarantee for new suitcases purchased from July 25, 2022. Should you need to have your RIMOWA repaired, our Client Care team will be happy to assist you. Stubborn or sticky residue can be safely removed using a simple alcohol, such as Isopropyl. They might be made by our hands, but they're defined by those who travel with them. As this guarantee will be governed by the Law of the Federal Republic of Germany, your country-specific warranty rights (e.g. Need a little extra space? (Richard-Byrd-Strasse 13, 50829 Cologne, Germany). Check the, No. You can register your RIMOWA here. Please turn it on so that you can experience the full capabilities of this site. Your credit card will immediately be charged upon purchase. rimowa offers students a big discount. Quantity is limited to one Watch Case per customer and only while stocks last. Does Rimowa give discounts to active duty military and veterans? Sign up with your email address on your item's product page, and we'll be happy to inform you once your item is available again. Hallmarked with the inevitable dents and scratches of time, every RIMOWA is a vehicle for storytelling. By registering your suitcase online you can easily enjoy RIMOWA's lifetime guarantee in accordance with the conditions written in our guarantee manual. The new RIMOWA Never Still bags' comes with a 2-year warranty. Incidental and consequential damage (e.g. - For leather parts, you can use a special cleaner available in leather goods stores. To find your nearest RIMOWA Store click here. One such example for the RIMOWA Cabin would be: two Packing Cube L, one Packing Cube M, and four Packing Cube S. Learn all about RIMOWA's over century-long heritagehere. If the student discount is useful to you, you are able to get the latest coupons at rimowa.com, and to save the student discount is also allowed as well rimowa. Inspired by the original RIMOWA trunks of the past, these are timeless classics engineered to offer travellers optimum capacity and long-lasting performance with an iconic shape that is undeniably distinctive. It is highly recommended to inspect your product immediately after retrieval from transport handling and immediately report any damage to the carrier (e.g., airline or railway company) who is insured against this. com) and present your student certificate. RIMOWA UNIQUE is a customisation service specially designed to add a personal touch to your RIMOWA Classic. Avoid the use of solvents such as alcohol and acetone and harsh chemical detergents that may damage the eyewear. Undeniably timeless, the resilience of this remarkable metal is part of the reason weve dedicated so many years to nurturing its potential. But if youre not entirely happy, we can help you exchange or return the unused item free of charge. Korea orders: for standard delivery, please expect 2-3 business days. RIMOWA only accepts return shipments from the same country to which the merchandise has been delivered. After you succeed to take the Student Discount of rimowa, you can save 10% OFF. Your order is able to be changed until your parcel had been shipped. Should you encounter a problem, visit any one of our RIMOWA stores or contact us online at RIMOWA.com. Once registered, you can check-in your Electronic Tag for flights with participating airlines as well as customise your display. Please refer to our Privacy Policy for more information. The RIMOWA Air optical collection is only available at selected opticians. Ensure that the top straps sit besides the top handle. If you have any question or need help with your account, you may Contact Us to assist you. For Japan : For customised suitcases shipped to Japanese address, you cannot return or exchange customised suitcases. If RIMOWA does not agree to guarantee a case, claims from this guarantee lapse six months after they have been asserted but not before expiry of the guarantee period. Secondly, you can cancel through the return of merchandise by returning your product(s) within 30 days after delivery, under the terms listed online. There will be 10% OFF in July 2022. We have provided a list of answers ot the most frequently asked questions in the FAQ section. Purchase with the payment method that best suits you. Customer Service Visit your accountto create a return label for your RIMOWA online shop purchase. Visit ourCareersection for any vacant position. To preserve the condition of your RIMOWA Personal, please follow these simple care instructions: Take care not to scratch your Personal against abrasive materials. To know more, please read our cookie policy. Bridge Pilote Black, Crystal & red mirror, as well as and Bridge Square Black, Bridge Square Navy & Crystal / White Mirrored Square Sunglasses are the only RIMOWA Eyewear model compatible with corrective lenses. The new RIMOWA Personal comes with a 2-year guarantee. 1. Japan orders: you will receive your customised suitcase within 2-7 business days. Keep an eye out for additional discounts, because rimowa will occasionally increase their Student Discount. or click here. Heat and dehydration can lead to the formation of cracks or tears in the leather. With naturally occurring corrosion resistant qualities, we incorporate an additional high-end anodization layering procedure which makes our suitcases particularly robust. To remove dust or dirt, simply use a cloth dampened with clean water. The guarantee is limited to the value of the product. It features 3 card slots, 2 open compartments, 1 zipped compartment, and a zip puller. Based on our last check on December 22, 2021, Rimowa was not accepting competitor coupon policies. To remove dust or dirt, use a cloth or non-abrasive sponge dampened with clean water. To request a new password, go to My RIMOWA and select "Forgotten your pasword?" If you have further To ensure your RIMOWA remains in fine condition, please note the following reommendations: To remove dust or dirt, use a damp cloth or non-abrasive sponge with clean water. HERE. Be advised that changing your location will remove the contents from your bag. Please note, we can only accept return shipments from the same country to which they were delivered. Keep your Watch Case interior in good condition by avoiding prolonged contact with materials that may transfer coloured pigments onto the interior, protecting from humidity, and keeping out of direct sources of heat or sunlight as the interior's colour may wear. You can easily register your suitcase online at rimowa.com/myrimowa to easily enjoy our lifetime manufacturers guarantee in accordance with the conditions written in our guarantee manual. From the date of delivery, you have 30 days to return your item(s). Your statutory rights remain unaffected. against the seller) may differ in the way they regulate liability for defects, compensation claims etc. Find your nearest Client Care Center or store here. So please save our page so that you can always get the latest information. Check the, Based on our records, Rimowa does not currently allow coupon stacking policies. financial losses) as well as spare parts or spare products are not included under this guarantee. Add RIMOWA Online Store to your home screen for faster and safer browsing. RIMOWAs lifetime guarantee does not apply to cosmetic wear and tear, misuse or abuse, damages caused by negligence or accident of any third party, particularly flight or transport damages (e.g., deformation, cracks, body breakages, scratches, etc.). If there is a change in rimowa Student Discount, we will update it on this page as soon as possible. You can easily update or modify your account in your Account Setting under your RIMOWA account. You are able to keep and use the Student Discount of rimowa at last. We currently dont offer the possibility of deliveries to our stores. Based on our last check on December 22, 2021, Rimowa was not offering price matching policies. deformation, cracks, body breakages, scratches, wear etc.) RIMOWA suitcases are made of either aluminium or polycarbonate. RIMOWA will then determine whether the defect is covered by the guarantee. Be gentle. Then the Trunk or Trunk Plus is the way to go. Place the open harness on the suitcase. Pass the bottom part of the tag through the round opening. Check the. - If the leather gets dirty or in case of superficial stains, wipe it with a soft and light-coloured cloth. Keep away from humidity and protect it from direct sources of heat and sunlight. With two seals in place for safety and long-term quality from the German inspection organisation TV, and with thermal resistance proven in controlled temperatures of +125C to -100C, this magnificent material makes our luggage hard-wearing, robust and recyclable. Expand more similar stores that offer military discounts, (Optional) Include a photo to illustrate your review of Rimowa's military discounts, No. 2. Check the, No. Europe orders: for standard delivery, please expect 2-3 business days. Choose to place your order as either a guest or sign into your RIMOWA account for a speedier, more efficient check out. By creating an account on RIMOWA.com, you will be able to move through the checkout process faster, manage your personal information, register your RIMOWA, easily enjoy our lifetime manufacturers guarantee, view and track your orders, and more. The body and shoulder straps are made from cows leather sourced from Italy. To care and clean any leather components, use a mild cleaning agent and a soft cloth to gently remove any surface dirt. Follow the link in the email to set up a new password. You are allowed to order up to six suitcases per online order, excluding special editions or collaborations. For this, RIMOWA will also cover the costs incurred including the shipment. Please reach out either by phone, email, or by filling out this contact form. The product may also be replaced with a comparable successor product. Shop by category from luggage to accessories to select your item. Your security is important to us. Coupert automatically finds and applies every available code, all for free! The RIMOWA x PORSCHE Hand Carry Case Pepita fits in the trunk of recent Porsche 911 models. Note that placement might vary depending on the model. Repeat with the straps on the left side. Leather is a natural product that can change, discolour or fade, particularly under the influence of skin contact, light and water, but also through the use of unsuitable cleaning agents, post-purchase impregnation and textile dyes. Based on our last check on December 22, 2021, Rimowa was not offering student discount policies. Yes ! Based on our last check on December 22, 2021, Rimowa was not offering veteran's discount policies. Coupert can test and apply all coupons in one click. Customers with a RIMOWA account are able to process their return entirely online. Read More. If you choose express delivery, you can expect to receive your customised suitcase within 2-3 business days. We like to think of any deep dents or scratches as the unique patina of your case as these can not be removed. To claim our guarantee, immediately inform a RIMOWA dealer or an authorised RIMOWA service centre of any defect within the guarantee period and hand over or send the product and the completed certificate of guarantee or original proof of purchase. Sign up on rimowa.com to receive the latest news and updates on luggage collections, special events, and collaborations. 1 (800) 555 0199, A dedicated network of experts at your service. . If you choose express delivery, you can expect to receive your customised suitcase within 2 business days. Please keep in mind that some humid and hot environments may cause slight colour transfer through friction, particularly when wearing light colours. Among other things, some product series are characterised by special leather fittings, particularly on the handle and at the corners of the product. Were confident youll love your new RIMOWA. Please note that our warehouses are closed on major holidays, so orders placed on those days will be shipped the following business day. Our packing cubes are made of recycled material in Vietnam. We recommend inspecting your product immediately after retrieval from transport handling and immediately reporting any damage to the carrier (e.g. You can return luggage tags only when they have not been personalised with embossed text and/or symbols. To customise your suitcase online, access RIMOWA UNIQUE here. RIMOWAs lifetime guarantee does not apply to cosmetic wear and tear, misuse or abuse, damages caused by negligence or accident by any third party, particularly flight or transport damages. Visit any one of our RIMOWA stores to purchase a gift voucher. Registering your RIMOWA is simple. Check the, No. Once your merchandise has been successfully received, you will receive an email notifying you of the total refund amount to be credited to your account. We've gone to great lengths to make your experience on rimowa.com as secure as possible. Use the online configurator to custom fit your own RIMOWA Classic here or visit us in-store. RIMOWA UNIQUE service is available at selected stores and online. To enjoy your product for years to come, we recommend that you follow the following instructions: Do not wash, dry-clean, iron, bleach, or tumble-dry. Some materials may leave a permanent mark on leather, such as ink, lipstick or fragrances. Pass the straps under the handle and secure. Furthermore, our Client Care team will be pleased to check your item's availability at one of our RIMOWA stores near you. You are entitled to return all products, including your RIMOWA Personal, from the RIMOWA online shop and RIMOWA stores within 30 days of receiving the merchandise. - Avoid prolonged contact with materials that may transfer colour pigments onto the leather. The sending costs are borne by the purchaser. One such example for the RIMOWA Check-In L would be: three Packing Cube L, five Packing Cube M, and five Packing Cube S. RIMOWA Packing Cubes are a flexible organization system that can easily accommodate multiple configurations tailored to your individual needs. RIMOWA accepts the following forms of payment: MasterCard, VISA, American Express, Maestro, DinersClub, Apple Pay and PayPal. Please note that we can only accept return shipments from the same country to which they were delivered.. Our RIMOWA iPhone cases come with a 2-year global warranty. - If your item gets wet, remove any excess moisture without rubbing, dab with a soft cloth and let dry at room temperature. To claim our guarantee, immediately inform a RIMOWA store, an authorised RIMOWA dealer or an authorised RIMOWA service centre of any defect within the guarantee period and hand over or send the product and the completed certificate of guarantee or original proof of purchase. You can return wheels only when you have purchased them separately and when they are unused. For Liechtenstein and Monaco, prices shown online do not include VAT. Remove stubborn or sticky residue from the shell using a simple alcohol like Isopropyl alcohol. RIMOWAs lifetime guarantee covers all functional aspects of your RIMOWA suitcase for the life of your suitcase. Planning an even longer trip or looking for a suitcase with a unique RIMOWA shape? Coupert can apply all coupons at checkout with one click. How do I get a military discount from Rimowa? To enjoy the beauty of your product for years to come, we recommend that you observe the following instructions: - Take care not to scratch it against abrasive materials. This line is made in Italy with a combination of premium materials : - Cotton and nylon canvas, with water repellent treatment. Check the, No. You can reach us by calling our Client Care team, using our contact form, or by emailing contact@rimowa.com. Should you encounter a problem, visit any one of our RIMOWA stores or contact us online at rimowa.com. After your student status is verified, you can own a valid student ID. The RIMOWA Personal collection is made in Cologne, Germany. For store purchases, please visit your RIMOWA store to return your product(s) and get a credit note or exchange for the product(s). Place the tag upside down with the round tip facing towards you and pass it under the handle on the top of the suitcase. Visit your account to create a return label for your RIMOWA online shop purchase. If you purchase accessories with a RIMOWA Classic, you will benefit from a five-year RIMOWA manufacturers guarantee when registering your suitcase online. Click "Ship To" at the top left of the rimowa.com website to select your prefered shipping country. RIMOWA will repair or replace the product. Open the lock by selecting 0-0-0 and moving the button to position B. It can be seen on Porsche Heritage models such as the Porsche 911 Targa 4S Heritage Edition. Among other things, some product series are characterised by special leather fittings, particularly on the handle and at the corners of the product. Your browser's Javascript functionality is turned off. You can find RIMOWA stores and authorised service centres here or visit My RIMOWA WeChat mini-program. rimowa has been pretty generous to students and educators. You will receive a separate email from UPS including the tax and duty amount. WORLDWIDE (EXCLUDING UNITED STATES AND CANADA). If this is the case, Polycarbonate A transparent, virtually unbreakable plastic, polycarbonate was first patented in 1953. I consent to RIMOWA processing my personal data in order to send me personalized marketing material and to share my personal data with RIMOWAs marketing partners in accordance with the, How to set the locks on my RIMOWA suitcase. * Unfortunately, we do not currently offer online shopping in these locations. The number can be found inside the suitcase on a label. . Check-In M and Check-In L are the perfect sizes for extended journeys. You can either cancel in writing or by telephone you will find all information on your right of cancellation, including a template, in our General Terms and Conditions of Business. solarium), driving at night or in conditions of poor visibility, or protecting the eyes from the risks of mechanical impacts. The extremely durable, premium quality aluminium-magnesium alloy we use for all our suitcases is fully recyclable. 1. RIMOWA products are sold in RIMOWA stores, at select wholesale partners, and online on our website. Every Personal Cross-Body Bag, Sling Clutch, and Hand Clutch has an individual serial number printed on the inside of the frame. Made in Cologne, Germany, RIMOWA's Personal collection is crafted from our signature materials and provides a range of versatile lifestyle pieces intended for daily use. We apologize for any inconvenience this may cause. Print and attach the designated pre-paid return shipping label on your parcel and deposit at a UPS Access Point for pick up. Discover how to make your suitcase unique by visiting the online configurator or inquire about customization options at your local RIMOWA store. Check the, No.