If nothing appears on the screen: 1) Check the household circuit breaker. Not only was his pricing unbeatable, shipping was lightning fast and he also gladly helped with some technical questions regarding hookup 10/10 recommend! If there is no back pressure, it wont activate. He took the time to ask me questions about our hot tub problem and offered a few potential solutions. This is another switch that is the same as the pressure switch and thermostat. If an area in the housing is hotter that the other parts, the element may be too close to the sheathing and should be replaced. Your spa cover may need replacement. This is caused when spa water flow does not reach and flow through the heater or when the heater is turned on with no water or too little water in the housing. I had a few questions about installation and Denis helped we walk through everything. I received great advice on the product recommended, and they provided me all the advice I needed to install the heater and touch panel myself. Open air control for selected jet system. The galvanic corrosion to the stainless steel tube can lead to pinhole leaks. Denise was excellent and walked me thru the process. Rodents may also have chewed the wires. With a new heater and pump, and the filter out with good flow, it must be a faulty switch or circuit board issue. See instructions below. Warped, ill-fitting, and broken spa covers let heat escape. The package arrived quickly and was very easy to setup. The 'Summer Logic' safety feature has activated. Ottawa, ON, great service, delivered as promised, customer service prompt and knowlegable, i will recommend to any one. 1 is a failure to close when the pump is on (flashing flo) the other a failure to open when pump us off (solid flo, no temp). Remove the handle from the massage selector supplied by the pump you are priming. Thank you Denis. Thanks Guys.! There are different types of spa heaters but the most common are the electrical flow through spa heaters. Super rapide comme livraison. 100% satisfied and now have a hot tub that is nice and warm. Dry fire is a common cause of spa heater failure. 1. 1. There are 2 kinds of spa heater problems not enough heat or totally no heat. Add water if needed.2. It can also come up from a faulty circulation pump or other flo restriction, such as an air lock. Just remember that moisture and temperature extremes are not good for electronics. 2) Contact your Sundance Spas dealer or qualified service technician. Most new hot tubs have a solid state thermostat attached to a circuit board. Bad boot up sequence or power fluctuation. Randy Bell Once I received my products I called for some assistance and Dennis was more than happy to help me. Le personnel est super sympathique et trs serviable. so nice from what happens every place else .. SPA991.ca : Very efficient and professional service. Is the flo error or alternating with the temp? Stands for Overheat- and the water temperature is too hot. I saved at least 20% on the price of the part I bought, then I could not start it and Denis helped me over the phone to start the pumps. In the hose coming off the top of the heater is a blueish tee with a gray tube out of the top and a wire. Nine times out of ten, a flo code means the pressure switch isn't working, and ergo your circa pump wont work right, nor usually the heat. Check the returning water to the tub if it is moving. You cant determine the type of heater installed in your spa just by the brand. I just don't think it is working properly. The circ pumps are fairly expensive at about $175-250. Trs bon service et technicien trs comptent. The first thing I noticed was that the circ pump was smoking. You can test your spa components with an ampmeter or OHM-meter. Solution: Try turning off the spa for 1-2 minutes, then reboot. It may not display this or other websites correctly. Other causes could be a broken valve, clogged spa jets or pipes, or a broken pump impeller. Awesome service very fast delivery and very good products can not beat there pricing anywhere always buy from them and repair all hottub makes on a daily basis glad there a company in Canada that can supply product finally in stead of using the USA ? Relaxing in a spa at home is the best stress-buster. parts We make many buying decisions on products that are popular. If you can remove the equipment access panels, locate the flow switch to see if it is in the closed position or even moving/fluctuating. You have to get out of the tub to access the panel to adjust the spas temperature. Hot tubs are supposed to be hot. Thank you Spa 911. 2) Contact your Sundance Spas dealer or qualified service technician. Diagnosis and repairs could run from $100 to $300, depending on the problem. Replacing just the heater element means more work and more risks. Ordered a new pump, best price I could find (including ordering from the US) and it arrived the next day as promised. tub drawing clipartmag meme explains everything If you have any comments or suggestions, or if you wish to be informed on any new products for your hot tub, please write to us. or possibly from obstruction. Not sure if you found the part numbers you were looking for but here is a link to a very helpful PDF document that list the part number. 3. Controllers/heaters are either pneumatic (air-control) or digital. Actually, spa manufacturers obtain their components from third party manufacturers. Further, it's possible it just needs a part, like an impeller. The thermostat is that dial you turn to increase the heat. I was stuck in quarantine at the start of winter with my spa being my only luxury. If you install the wrong spa heater, it will not work or worse, it could cause damage to your circuit boards or cause an electrical fire. In some cases, a filter may be added or an eyeball restrictor in the return of the tub to allow restriction. Justin. Check to see if the water level is below the lowest pillow but above the jets. You can obtain all spa parts and accessories from Spa911. Some spas need the spa equipment door fully secured and inserted for the switch to close. I wish I could tell you what year and model it is, but my best guess is that it is a Capri. Turn the faucet on for about 30 seconds, turn it off and unscrew the hose. Undo these by pushing back and away from the plug, they swing away like a door. Dealing with Spa911.ca was an extremely positive experience. Flashing flo is usually (95%) a dirty filter. Don't get me started on the leaking either. Je recommande tous . Your input as a Sundance hot tub owner is a cherished part of this process. There are 2 ways to replace a failed spa heater. The low speed pump is actuated to circulate the water through the heater. Below is a list of possible causes for spa not heating. Most visitors online was 3404 , on Jan 24 2020, http://www.spaandpoolsource.com/pdf/sun to2007.pdf, New Sundance Spa - Choosing a Sanitizing Routine, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. It's annoying to say the least to have to go outside every few minutes to manually turn the jets on in order to bring the water temp up. Spas that are newer have spa heater elements housed in stainless steel chamber that can be easily removed. Thanks again for the Great Service!! Spa 911 to the rescue! I highly recommend Spa 911 Quebec! 2. So I try all I can do. Is the flo error solid or alternating with the temp? It buzzes and is warm to the touch, but I can't feel the water moving at all. This error can be caused most commonly by any of the following things. Denis was very attentive, from ordering proper spa pack to helping with the installation of it, always getting back to me in a timely manner. In fact, many spa heater elements will stop working, especially after 8 years. For most users this often would require a service call, although if you are ok reading a wiring diagram or take some good pictures, it is a fairly easy job. fmhp volt flo lingxiao capacitor 1010b spacare vico volts Thank you for the great experience. Most hot tub heater elements are universal and would fit most types of tub. Fantastic service. I saved another couple of hundred dollars since service calls are very expensive here in Montreal. 1. The light flashing indicates that one of your sensors is reading an over temperature condition. This is likely your problem. If not, remove the filter and try again. These can fail 2 ways. Older spas use pneumatic spa controllers. Alternately, is the online source an authorized dealer? It is important to replace the exact duplicate spa heater but there are many choices to electrical size, watts, volts, amps, and dimensional size. The spa heating element can also buildup scale from the hard water or salt systems used. A spa heater element burns out fast if it is used without water around it. This allows ample time for the board to get a full reboot. A+ Service. Get the best deals on spa parts and accessories, Spa heater replacement parts for all hot tub and spa models available. For a better experience, please enable JavaScript in your browser before proceeding. Enjoy a hot tub soak in winter or any time of the year without going broke with smart and practical spa heating tips. I needed information and help diagnosing the problem as well as direction on what parts I needed to purchase. It has clips on each side that lock it in. Dont be rushed, Dont do it at dusk. I also believe that my circulation pump is causing these issues. We have an instruction sheetthat explains how to do this since it is an easy process, we have many clients that perform it themselves. If you use a knob instead of a red arrow, check your thermostat to know if the unit is faulty or if it is a corroded sensor bulb. When ordering a new spa heater, you can buy based on the brand of your old spa pack. And last but not the least, the best way to keep your hot tub in tip top shape is to keep its components in good working order and replace spa parts like spa heater when needed. There are different wire ends on the different sensors used through the years, the three different types can be found here. I will definitely contact them for future needs. At some point, spa owners will face hot tub or spa heater problems. I had one of the small cotton intake covers get sucked into pipes before. Parts delivered right to your door.any questions or concerns are just a text message away! I think because of that, the water does not heat. In addition, I will spread the word to my hot tub friends about my impeccable service and encourage them to contact Denis for any of their needs. Yes, I always fill the spa from throught filter, and no ozone, it jad the ozone before and I took out because was broken.