Respondents reported benefits including location variety, working somewhat remote and flexible working hours. Frequently direct message via New York Community Bank Facebook account or New York Community Bank Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. This bank does not care about the customers at all. Messages received during hours of operation (Monday-Friday8:00 AM- 6:00 PM EST, Saturday 9:00 AM-12:00 PM EST) should expect a same-day reply, otherwise, we will follow up the next business day. DISGUSTED that they took advantage. We also use third-party cookies that help us analyze and understand how you use this website. Or take a look at the Booking.com Phone Number page. What is the work environment and culture like at New York Community Bank? We'd love to see you in one of our branches! BBB Business Profiles are subject to change at any time. In short, the two companies are not related. Very bad customer service -especially-********** ********************** -all-branches Must be shut down -please/. In the event of any conflict between the Terms set forth herein and the Online Banking Agreement, the Online Banking Agreement will control. Its a job that pays the bills if you want more this is not the place for you. I don't even know anyone who banks here anymore. Contact the customer service of New York Community Bank by your preferred channel: Phone, website, email or social media accounts. Find here all the different methods for contacting New York Community Bank. BBB Business Profiles generally cover a three-year reporting period. I can only say that I am so glad that I did not give these people my checking relationship or I would never be able to balance my check book. How would you describe the pace of work at New York Community Bank? Customer Reviews are not used in the calculation of BBB Rating. Avoid banking with them. Two other banks gave her what she needed in 10 minutes while we waited even though accounts where also closed there. When asked if it was easy to request paid time off, 50% of respondents said they agreed or strongly agreed that it was. Hours: Mon-Fri 8am-8pm, Sat 9am-5pm EST; best time to call: 9:30am. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. IF THE USER DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, DISCONTINUE THE CLIENT'S ACCESS TO THIS SITE IMMEDIATELY. utica bank cd rates york savings february 2021 apy site email parade employment accessibility parking directory locations skip hours phone | Get Adobe Reader for viewing pdfs. New York Community Bank is ranked 236 out of 792 in Banks category. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. GetHuman builds free tools and shares information amongst customers of companies like New York Community Bank. This is the place to find bounce house entertainment for any eventif you are planning your Birthday Party, celebrating an end of season event or providing fun entertainment for a customer appreciation day, we are here to help. montour falls ny york map bank chemung canal branches provides trust company By clicking Accept, you consent to the use of ALL the cookies. New York Community Bank's' online services are NOT intended for children under 13. or For your convenience all of these customer service contact options for New York Community Bank are provided above. Find the perfect Specialty Lender for your specific industry. We thank you for your inquiry and will be back to youwithin the next business day ifnot sooner. These cookies will be stored in your browser only with your consent. Please keep sharing your experiences so we can continue to improve this free resource. What can we help you with. Still not getting the service you need? Customer support options and even contact numbers might be removed and added. I attempted to get on the Bank's system over a three day period and each time received error messages that the system was being updated and was unavailable. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. bellmore ny banks branches bank currently different york there It's not always clear what is the best way to talk to New York Community Bank representatives, so we started compiling this information built from suggestions from the customer community. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Please note that all salary figures are approximations based upon third party submissions to Indeed. Thanks, https://bigredbounce.com/wp-content/uploads/2013/07/slip-and-slide-video.mp4, Check out our amazing inflatables and pricing, click on our Entertainment Options below, Come join us at a public event, dates and locations listed on our Calendar. The User of company services agree that NYCB may amend or alter the Terms by posting on the Site such revised Terms or a reference to the web site where such revised Terms may be reviewed. Certain NYCB web site pages (e.g., a micro site) and NYCB social media sites may have terms regarding the privacy of The User's information in addition to those described in this Online Privacy Statement. When The Client of New York Community Bank visit or use New York Community Bank's' online services, New York Community Bank may collect personal information from or about The Client such as The Client's name, e-mail address, mailing address, telephone number(s), account number, user name and password. You can help! Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 34th Note: Because there is a high risk that information transmitted via Internet email could fall into the wrong hands, NorthEast Community Bank highly recommends that confidential information such as account numbers, social security numbers, financial statements, tax returns or any other specific or sensitive information about you or your company not be transmitted via this page. I have been with this bank almost 39 years for personal and business .. its the worst no one ever seems to know what they are doing .. and they have been there forever .. Covid has been the worst there hours were always terrible .. now they are even worse ! To activate your Visa debit card or change your ATM or Visa debit card pin, or report a lost or stolen ATM or Visa debit card press 5. nesconset ny bank banking branches provides york services united Read our. Hours By email I was informed they would charge me $50 for an its form they are obligated to issue me. Few people think they are paid fairly at New York Community Bank. I have lost money and no one caresthey pass the buck and turn their head! harrisville ny bank branches banking provides york services community International Association of Better Business Bureaus. Learn more about professional development at New York Community Bank. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Contact us by phone at 888-223-8099, 2021 Community Bank | Site Powered by ProfitStars. woodforest bank national tx woodlands If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Call NorthEast Community Bank Toll-Free: (866) 287-7500, Contact Us | Site Map | Calculators|Privacy Policy| Identity Theft & FraudProtection. To transfer funds between accounts press 3. If you successfully reached a live customer service agent in New York Community Bank please leave your instructions in the comments section below so everyone can use it. Indeeds survey asked over 29 current and former employees how often they received pay raises when they worked at New York Community Bank. Looking for support and guidance regarding a current or potential mortgage? To assign or change your automated phone system access code press 6. The Customer's privacy is important to New York Community Bank This Online Privacy Statement is provided with respect to content and services delivered and offered by NYCB in the United States. The managers barely give you support and you have to figure things out yourself. While 877-786-6560 is New York Community Bank's best toll-free number, there are 2 total ways to get in touch with them. Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. To quickly speak with a live agent, you need press 0 or to stay on the line. But opting out of some of these cookies may have an effect on your browsing experience. If you are a reporter or news station representative seeking an interview, official statement, and/or information related to the bank, please contact us using the email address below. We know this can be scary. United offers convenient branches and ATMs across Georgia, North Carolina, South Carolina and Tennessee. Do you have something to say about New York Community Bank? To contact NYCB Online/Mobile and Visa Debit Card you need to dial 1-877-786-6560. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I have belonged to this bank for over 10 years and the people that work in Branches are rude and insulting to clients.. they recently updated there online banking system and we still can not access anything online .. you call customer support To help with new system and after 15 mins of being on hold you are disconnected, then when hitting option 2 to speak with a person about account you are left on hold for 3 hours.. after 3 days of this I call one of branches I use and a manager Saeed (*******) tells me there is nothing he can do and I just have to wait to talk to someone on the phone at customer service and not at branch. cranford Do you get paid sick days at New York Community Bank? We ask thatyou please include the phone number and the best time to call. Customer service is not answering the phone 5 months into the pandemic. Terms of Use - New York Community Bancorp, Inc. BY ACCESSING OR USING THIS WEBSITE AND ITS PAGES (COLLECTIVELY, THIS "SITE"), THE CUSTOMER AGREE TO BE BOUND BY THESE TERMS OF USE (THE "TERMS") AND ACCEPT THEM IN FULL, AS THEY MAY BE MODIFIED FROM TIME TO TIME AND POSTED ON THIS SITE BY NEW YORK COMMUNITY BANCORP, INC., AFFILIATES OR SUBSIDIARIES (COLLECTIVELY, "NYCB"). Report a lost or stolen ATM / Visa Debit Card: 855-271-7580. If you think this information is inaccurate or know of other ways to contact New York Community Bank please let us know so we can share with other customers. The company does not provide customer service by chat. If youhave a question regarding your account, a transaction or your online or mobile banking, we recommend you contact us through the followingsecureoptionsduring our hours of operation. The most enjoyable day at work is leaving at 4:30. Do people feel that they are paid fairly for their work at New York Community Bank? I was sent threatening letters that my payments weren't received on time, even when I had evidence that my check was cashed. This Bank charged my elderly mother $385.00 for copies of 2 years of her statements. She's on a fixed income we wrote to management they reduced the charge from $750.00 to $385.00. Im a commercial loan customer and a small business. Companies are selected automatically by the algorithm. What people say about working at New York Community Bank. I spent almost an hour today with a customer service person at the branch but still can't get in. tioga Indeeds Work Happiness survey asked over 114 current and former employees whether they feel they are paid fairly for their work. Website do not knowingly collect personal information from children under 13 without parental consent. For loan and line of credit account information press 2. Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.mynycb.com/Pages/Terms-of-Use.aspx, https://www.mynycb.com/Pages/Privacy.aspx. I have been a customer at this bank in West Orange and Livingston ,NJ FOR MORE THAN 20 years and with major issues that management had to answer questions regarding I could never get the same answer from two people. customers No customer service email was published. New York Community Bank Internet customer service on Facebook could be reached on, New York Community Bank customer service on Linkedin could be reached on. If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. gowanda It is mandatory to procure user consent prior to running these cookies on your website. Has your card recently been lost or stolen? cash management business services banking Uselessness bank for business / personal. Respondents said they received 10-20 days. peoples Of the respondents, 27% said that they strongly agreed or agreed that they are paid fairly. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This phone number is New York Community Bank's Best Phone Number because 276 customers like you used this contact information over the last 18 months and gave us feedback. These figures are given to the Indeed users for the purpose of generalized comparison only. Salary increases are based on your reviews. All the contact details are presented without warranty. Of the 242 branches that constitute our New York Community Bank franchise, only four branches operate directly under that name. Never ever bank at NYCB. It is typical that customer service menu options change with time. On average, how many hours do you work a day at New York Community Bank? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Rather than trying to call New York Community Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. For your convenience below is the main menu of the New York Community Bank phone customer service system: View New York Community Bank headquarters location on a map. Custservice provides contact details for leading companies and websites. And you can click here if you want to compare all the contact information we've gathered for New York Community Bank. In case of sale of your personal information, you may opt out by using the link. s2e While 877-786-6560 is New York Community Bank's best toll-free number, there are 2 total ways to get in touch with them. Benefits information is taken from job posted on Indeed. 1-866-270-6100 Common problems addressed by the customer care unit that answers calls to 877-786-6560 include Setup an account, Question, Complaint and other customer service issues. They agreed only to defer the principle and interest parts of the loan for 6 months. Monday Friday: 8:30am5:00pm. The second problem was that i asked for a loan deferment because of the pandemic. Copyright 2022 NorthEast Community Bank. abacus We look forward to see you at your next eventthanks for checking us out! How often do raises occur at New York Community Bank? As a matter of policy, BBB does not endorse any product, service or business. We do not provide any customer support ourselves. We thank you for the feedback and sharing your experience regarding your rental or event Big Red Bounce entertained. How are the working hours at New York Community Bank? To find out what kind of flexibility benefits New York Community Bank offers, Indeeds Work Happiness survey asked over 19 current and former employees. BBB Business Profiles may not be reproduced for sales or promotional purposes. Read this guide, Wells Fargo Credit Customer Support How to Contact, Skilling Customer Support All the Details. Indeeds survey asked over 155 current and former employees how many paid vacation days they received for their role. If you need to talk to a live person in New York Community Bank customer service you need to dial 1-877-786-6560 phone number. Only one employee was good and helpful no one else knew how to do their job. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. waiting kennedy any woodforest national bank 2661 The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. ecorp@ucbi.com Staff is polite in the banks, Scott valentine out as hitler, Cons: I then spoke to the IT Department, which supposedly entered my information in the system, so it seems that the system was available after all. Monday - Friday 8:00 AM to 10:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday 9:00 AM to 1:00 PM, Certificate Of Deposit Account, Website, Account, Pros: Pleaseemail us atbank@communitybank.tv, please include the best method for us to contact you, whether it be phone or email. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Average New York Community Bank hourly pay ranges from approximately $15.50 per hour for Personal Banker to $21.04 per hour for Customer Service Representative. You get paid hourly and get yearly reviews. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Then I got a threat that they would raise my interest rate to whatever they wanted, ask me to pay up the entire loan at once and/or take legal action if I did not switch my business banking from Chase to NYCB as a condition of continuing to receive deferred pandemic relief for the remaining months of the pandemic relief I agreed to. chase morgan jp critical facility trading center data banking corporations securities multinational investments largest bank retail states united jpmorganchase hatzelandbuehler For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I accepted. If live customer service agent is not available by phone, try live chat as a shortcut. And you can click here if you want to compare all the contact information we've gathered for New York Community Bank. Customer service options, knowledge base, FAQ, self service and contact forms on the New York Community Bank website: Visit.